Suppliers are building AI into services you already buy. Your contracts probably say nothing about it.
Many of the services businesses buy now use AI somewhere in the chain, often without the customer knowing. Standard terms written before that shift rarely deal with data use, accuracy or liability for automated output.
At renewal, we recommend asking suppliers where AI is used, whether your data trains their models and who is responsible when an automated output is wrong. The answers shape the clauses you need.
