Most redundancy claims are won or lost before consultation starts. A clear sequence keeps a restructure fair, quick and defensible.
When a restructure goes wrong it is rarely because the business case was weak. It is because the process was rushed, inconsistent or poorly recorded. Most of those problems are fixed before the first announcement.
- Agree the business rationale in writing and keep it consistent.
- Define pools and selection criteria before naming individuals.
- Train the managers who will hold the conversations.
- Keep a single, dated record of every decision.
